Shops worldwide

Shops worldwide

Shops worldwide

Shops worldwide

Versandkostenfrei ab 19,95€ Bestellwert (in D)
Versandkostenfrei ab 39,95€ Bestellwert (in A)
Versand innerhalb von 24h*
WhatsApp-Support: +49(0)152/59151515
Kostenlose Hotline 0800 123 454 321

General terms and conditions

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

1. Scope

All orders placed via our online shop shall be governed by the following general terms and conditions. Our online shop is aimed exclusively at consumers.  A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity. Entrepreneur is a natural or legal person or a partnership with legal capacity, which acts in exercise of its commercial or independent professional activity when concluding a legal transaction.

2. Contracting party, contract formation

The purchase contract is concluded with FOLIATEC Böhm GmbH & Co Vertriebs KG.

The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalogue. You can place our products in the shopping basket without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained in the order process. By clicking on the order button, you place a binding order for the goods contained in the shopping cart. The confirmation of receipt of your order is sent by e-mail immediately after sending the order.

When the contract with us is effective depends on the payment method you have chosen:

PayPal (Europe) S.à r.l. et Cie, S.C.A. instalment purchase  
We accept your order by sending an acceptance declaration in a separate e-mail or by delivering the goods within two days.

Prepayment
We accept your order by sending you a declaration of acceptance in a separate e-mail within two days, in which we provide you with our bank details.

PayPal Express
During the ordering process you will be redirected to the website of the online provider PayPal. There you can enter your payment details and confirm the payment order to PayPal. After submitting the order in the shop, we request PayPal to initiate the payment transaction and thereby accept your offer.

PayPal Plus
Within the framework of the payment service PayPal Plus we offer you different payment methods as PayPal Services. After placing your order, you will be redirected to the website of the online provider PayPal. There you can enter your payment data and confirm the payment order to PayPal. Thereby the contract with us is concluded.

Amazon Pay
During the ordering process you will be redirected to the website of the online provider Amazon before the order process in our online shop is completed. There you can select the delivery address and payment method stored at Amazon and confirm the payment instruction to Amazon. You will then be redirected to our online shop where you can complete the order process. After placing the order, we will ask Amazon to initiate the payment transaction and thereby accept your offer.

3. Contract language, contract text storage
The language available for the conclusion of the contract is exclusively German.

We save the text of the contract and send you the order data and our terms and conditions by e-mail. You can view the contract text in our customer login.

4. Terms of delivery

In addition to the indicated product prices there may be shipping costs. You will find more detailed information about possible shipping costs in the offers.

We only deliver by shipping. Unfortunately, it is not possible to pick up the goods yourself.

5. Payment

In our shop, the following payment methods are available to you:

Payment in advance
If you choose the payment method prepayment, we will give you our bank details in a separate e-mail and deliver the goods after receipt of payment.

PayPal Express
During the ordering process you will be redirected to the website of the online provider PayPal. In order to pay the invoice amount via PayPal, you must be registered there or first register, authenticate with your access data and confirm the payment order to us. After placing the order in the shop, we will ask PayPal to initiate the payment transaction.

PayPal Plus
Within the framework of the payment service PayPal Plus we offer you different payment methods as PayPal Services. You will be forwarded to the website of the online provider PayPal. There you can enter your payment data, confirm the use of your data by PayPal and the payment instruction to PayPal.

If you have chosen the payment method PayPal, you must be registered there or register first to be able to pay the invoice amount and legitimize with your access data. The payment transaction will be carried out automatically by PayPal immediately after confirmation of the payment order. You will receive further instructions during the ordering process.

If you have chosen the credit card payment method, you do not need to be registered with PayPal to be able to pay the invoice amount. The transaction will be carried out immediately after confirmation of the payment instruction and after your legitimation as the rightful cardholder by your credit card company at the request of PayPal and your card will be charged. You will receive further instructions during the ordering process.

If you have chosen the payment method direct debit, you do not need to be registered with PayPal to be able to pay the invoice amount. With confirmation of the payment instruction you give PayPal a direct debit mandate. PayPal will inform you about the date of the debit (so-called prenotification). By submitting the direct debit mandate immediately after confirmation of the payment instruction, PayPal requests its bank to initiate the payment transaction. The payment transaction is executed and your account is debited. You will receive further instructions during the ordering process.

If you have chosen the payment method invoice, you do not need to be registered with PayPal to pay the invoice amount. After successful address and credit check and submission of the order, we assign our claim to PayPal. In this case you can only pay to PayPal with debt discharging effect. For the payment processing via PayPal, the general terms and conditions and the privacy policy of PayPal apply - in addition to our general terms and conditions. Further information and the complete AGB of PayPal for purchase by invoice can be found here: https://www.paypal.com/de/webapps/mpp/ua/pui-terms?locale.x=en_EN.

Amazon Pay
During the ordering process you will be redirected to the website of the online provider Amazon before the order process in our online shop is completed. In order to be able to complete the order process and pay the invoice amount via Amazon, you must be registered there or first register and authenticate yourself with your access data. There you can select the delivery address and payment method stored at Amazon, confirm the use of your data by Amazon and the payment instruction to us. You will then be redirected to our online shop, where you can complete the order process.
Immediately after placing your order, we will ask Amazon to initiate the payment transaction. The payment transaction will be carried out automatically by Amazon. You will receive further instructions during the ordering process.

Hire Purchase
In cooperation with the online service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., we offer you the possibility of buying in instalments. Prerequisite is a successful address and credit check. For the handling of payments - in addition to our general terms and conditions - the general terms and conditions and the privacy policy of PayPal (Europe) S.à r.l. et Cie, S.C.A. apply. Further information and the complete general terms and conditions of PayPal (Europe) S.à r.l. et Cie, S.C.A. for installment purchases can be found here: https://www.paypal.com/de/webapps/mpp/ua/legalhub-full?locale.x=en_EN

6. Reservation of ownership

The goods remain our property until full payment has been received.

7. Transport damages

If goods are delivered with obvious transport damages, please complain about such defects to the deliverer as soon as possible and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, especially your warranty rights. However, you help us to be able to assert our own claims against the carrier or the transport insurance company.

8. Warranty and guarantees

Unless expressly agreed otherwise below, the statutory liability for defects shall apply.
The following applies to used goods: if the defect occurs after one year from delivery of the goods, claims for defects are excluded. Defects that occur within one year from delivery of the goods can be claimed within the legal limitation period of two years from delivery of the goods.
The above restrictions and shortening of the period do not apply to claims based on damage caused by us, our legal representatives or vicarious agents.

  • in case of injury to life, body or health,
  • in the event of intentional or grossly negligent breach of duty or fraudulent intent,
  • in case of violation of essential contractual obligations, the fulfilment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations)
  • within the framework of a guarantee promise, if agreed or
  • as far as the scope of application of the product liability law is opened.

Information on any additional warranties that may apply and their exact conditions can be found with the product and on special information pages in the online shop.

9. Liability

For claims based on damages caused by us, our legal representatives or vicarious agents, we are always liable without limitation

  • in case of injury to life, body or health,
  • in case of intentional or grossly negligent breach of duty,
  • in the case of guarantee promises, if agreed, or
  • as far as the scope of application of the product liability law is opened.

In the event of a breach of material contractual obligations, the fulfilment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, on the part of our legal representatives or vicarious agents, liability shall be limited in amount to the damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected. Otherwise, claims for damages are excluded.

10. Code of conduct

We have subjected ourselves to the following codes of conduct: Trusted Shops quality criteria
https://www.trustedshops.com/tsdocument/%20TS_QUALITY_CRITERIA_en.pdf

11. Dispute settlement

The European Commission provides an Online Dispute Resolution (OS) platform, which you can find here https://ec.europa.eu/consumers/odr/. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

12. Additional notes

German law applies exclusively. The application of UN sales law is excluded. Contract language is German. Place of jurisdiction is Germany.

FOLIATEC Böhm GmbH & Co. Vertriebs KG

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