Shops worldwide

Shipping information

 

We will dispatch your parcel with DHL

We deliver with DHL. During the order process you can enter or choose between either your home address, another address, one of 2,500 “Packstations” or a post office branch. As soon as your order has been dispatched you get a dispatch note including a parcel tracking link.

 

P&P

Within Germany, we charge € 5 P&P per delivery, including VAT. From 19,95 € order value we deliver free of shipping costs inside of Germany.
We also deliver to addresses outside Germany. At the end of the order process you can select the country. Please contact our support should your country not be listed. Outside Germany P&P is based upon weight as follows:

Country

Shipping costs
up to 2 kg


up to 5 kg


over 5 kg

Within EU

18,00 €

20,00 €

23,00 €

Austria

9,00 €

9,00 €

9,00 €

Non-EU

27,00 €

31,00 €

37,00 €

Turkey

38,00 €

43,00 €

53,00 €

From 39,95 € order value we deliver free of shipping costs to Austria.

Please note that for deliveries to Non-EU Member States extra customs and fees may be due. To avoid excessive P&P we recommend that, if need be, you order from one of our partner shops abroad. You will find links to our partner shops in the web shop under “Shops worldwide“ at the top.

 

Delivery periods

Your order will be dispatched as soon as your payment has come in. For more information, please consult our payment info.
In Germany, the delivery period is 1 – 2 days. Our customised Proshape products’ production takes 7 – 10 days.